Privacy Policy

Who we are

LKC Locksmiths Ltd ("we", "us") is a locksmith business registered in Scotland, based at 2 Chalmers Gate, Glasgow G40 2EL. VAT registration number GB 438699728. You can contact us on 07590 573733 or at [email protected].

We are the data controller responsible for the personal data described in this policy.

What we collect

When you call us, email us or complete a form on this site, we may collect your name, phone number, email address, postcode or area, and details of the job you need help with.

If you visit the website, our hosting and analytics tools may collect standard technical information such as your IP address, browser type and the pages you view. See our Cookie Policy for more.

How we use it

We use your details to respond to your enquiry, provide a quote, carry out the work you ask us to do, and keep records of jobs and payments. Our lawful bases are your consent, our legitimate interest in running the business, and performance of a contract with you.

Who we share it with

We do not sell your personal data. We may share it with trusted service providers who help us run the business — for example our website host, email provider and analytics provider — and only so far as they need it to provide their service. We may disclose information where required by law.

How long we keep it

We keep enquiry and job records for as long as needed to provide our services and meet our legal and accounting obligations, then delete or anonymise them.

Your rights

You have the right to access the personal data we hold about you, to have it corrected or erased, to object to or restrict its use, and to data portability where applicable. To exercise any of these, contact us using the details above.

If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes

We may update this policy from time to time. The latest version will always appear on this page.